Frequently Asked Questions

Find answers to common questions about our learning experience

General Questions

What is Qlive and how does it work?

Qlive is an innovative educational platform that offers personalized learning experiences for students. We combine interactive technology with skilled teachers to deliver customized lessons that adapt to each student's learning style, strengths, and areas for improvement. Our platform focuses on helping students develop their skills through engaging, one-on-one educational experiences.

What age groups and grade levels do you serve?

We serve students from kindergarten through Class 12 (K-12). Our programs are tailored to meet the needs of students at each grade level, with age-appropriate content and teaching methods. Whether your child is just beginning their educational journey or preparing for college, our personalized approach can help them succeed.

What subjects do you offer?

We offer a comprehensive range of subjects including Mathematics, Science (Physics, Chemistry, Biology), English, Social Studies, Computer Science, and more. Our curriculum is aligned with major educational boards and can be customized based on your specific requirements or school curriculum.

Demo Classes

How do I book a free demo class?

Booking a free demo class is simple. Visit our contact page and fill out the form with your details. Our team will reach out to you within 24 hours to schedule a convenient time for your demo class. You can also call or WhatsApp us directly at +91 8590452741 to schedule a demo.

What happens during the free demo class?

During the 45-minute free demo class, your child will experience our interactive learning platform firsthand. The session includes:

  • A personalized introduction to our teaching approach
  • Interactive learning activities in your chosen subject
  • A brief skill assessment to identify strengths and areas for improvement
  • Q&A time where you can ask questions about our programs

After the demo, we'll provide a detailed assessment report and discuss how our personalized program can help your child achieve their educational goals.

Do I need to install any software for the demo class?

No, you don't need to install any special software. Our platform is web-based and works on most modern browsers (Chrome, Firefox, Safari, Edge). You'll receive a link to access the demo class, and you'll only need a reliable internet connection, a device (computer, tablet, or smartphone), and optionally a headset with a microphone for the best experience.

Technology & Platform

How does the personalized learning approach work?

Our personalized learning approach is based on understanding each student's unique learning style, strengths, and challenges. We begin with an assessment to identify these factors, then create a customized learning path. As students progress, our system continuously adapts to their performance, focusing more time on challenging concepts and less on topics they've mastered. Our live teachers further personalize the experience by adjusting their teaching methods to match each student's needs.

What devices are compatible with your platform?

Our platform is compatible with most devices including:

  • Desktop computers (Windows, Mac)
  • Laptops
  • Tablets (iPad, Android tablets)
  • Smartphones (though a larger screen provides a better learning experience)

We recommend using a device with a screen size of at least 7 inches for the optimal learning experience.

Is my child's data secure on your platform?

Yes, we take data security and privacy very seriously. Our platform employs industry-standard encryption and security measures to protect all user data. We comply with relevant data protection regulations and only collect information that's necessary to provide our educational services. For more details, please review our Privacy Policy.

Pricing & Billing

How much do your programs cost?

Our pricing varies based on the grade level, subjects, and frequency of sessions you choose. We offer flexible payment plans including monthly, quarterly, and annual options with different discount levels. After your demo class, we'll provide a detailed pricing breakdown based on your specific needs. We strive to make quality education accessible with competitive pricing and occasional scholarship opportunities for exceptional students.

Do you offer any discounts or scholarship programs?

Yes, we offer various discount programs including:

  • Sibling discounts when multiple children from the same family enroll
  • Referral bonuses when you refer friends or family
  • Early payment discounts for quarterly or annual subscriptions
  • Seasonal promotional offers

We also have a limited scholarship program for students demonstrating exceptional academic potential but facing financial constraints. Please contact our support team for details about current discounts and scholarship opportunities.

What payment methods do you accept?

We accept a variety of payment methods including:

  • Credit and debit cards
  • Net banking
  • UPI payments
  • Mobile wallets

All payments are processed securely through our payment gateway. For any billing questions or concerns, please contact our support team.

Didn't Find Your Answer?

Our support team is here to help with any questions you may have