Privacy Policy for Q Live

1. Introduction

Welcome to Q Live, where we are dedicated to helping students build the foundation of their future success by becoming independent learners in a positive learning environment. In this Privacy Policy, "us," "we," or "our" refers to Q Live, and "Services" collectively pertains to our website, mobile applications, and other online resources.

2. Information We Collect

2.1. Information You Provide

When you register for our courses or contact us, we collect information, including your name, email address, and other details you choose to provide.

2.2. Automatically Collected Information

Our Services automatically gather specific information when you use them, such as your IP address, device information, and usage data. We employ cookies and similar technologies for this purpose.

3. How We Use Your Information

We use the collected information for several purposes:

Providing and Improving Education

We utilize data to deliver and enhance our educational offerings and programs.

Personalization

Your experience in our digital learning environment is personalized to suit your needs.

Communication

We may contact you to enhance your learning experience and keep you informed.

Understanding User Interactions

Information helps us understand how you engage with our resources.

Compliance

We comply with legal obligations and maintain the integrity of our academic services.

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We collaborate with service providers and third parties to enhance our Services.

Legal Obligations

Information may be shared to comply with legal requirements and protect our rights.

Business Transactions

In the event of a merger, acquisition, or asset sale, information may be transferred.

5. Your Choices

Access and Update

You can access, update, or delete your information through your account settings.

Email Opt-out

You have the option to unsubscribe from promotional emails by following the instructions in those emails.

Cookie Settings

You can manage cookies by configuring your browser settings.

6. Security

We take reasonable measures to safeguard your personal information. However, no method of transmission or storage is entirely secure.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13 without parental consent.

8. Data Retention

We retain user data for as long as necessary to provide our services, fulfill legal obligations, and for legitimate business purposes.

9. User Communication

When you communicate with us, we may store and process your communication for future reference and to enhance our services.

10. Log Information

We collect log information, including your browser type, IP address, and access times, for purposes such as system administration, troubleshooting, and to monitor the performance of our Services.

11. Alerts

We may send alerts via email or phone (SMS/call) to inform you about new service offerings or important information.

12. Cookies

Cookies are used to personalize your experience and may store information like login credentials. You can manage cookies through your browser settings, but disabling them may affect your experience with personalized services.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at info@qlivelearn.in.

Let's keep in touch!

Contact us on any of these platforms, we respond 1-2 business days.
+91 9447 142 570, +91 9526 193 848, +91 9746 406 624
18/533, Pearl Center, Opp. Padmam Theatre, Charattu Kuzhi Road, Downhill, Malappuram, Kerala 676505

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