Last Updated: June 15, 2023
At QLIVE CONNECT PRIVATE LIMITED ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Qlive Space platform, or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for a demo class or our services
- Express interest in obtaining information about us or our services
- Participate in activities on our platform (such as posting comments or participating in educational activities)
- Contact us with inquiries or feedback
The personal information we may collect includes:
- Names (student and/or parent/guardian)
- Email addresses
- Phone numbers
- School information
- Class/grade level
- Country of residence
- Educational interests and needs
Information Collected Automatically
When you access our website or platform, we may automatically collect certain information about your device and usage, including:
- Device type, operating system, and browser information
- IP address and general location (country/city)
- How you interact with our website (pages visited, links clicked, time spent)
- Learning activities and performance in the Qlive Space platform
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our educational services
- Process and fulfill your requests for demos or services
- Personalize your experience and deliver content relevant to your interests
- Generate and provide skill assessment reports
- Communicate with you regarding our services, updates, or promotional offers
- Monitor and analyze usage patterns and trends to enhance our platform
- Protect against unauthorized access and ensure the security of our platform
- Comply with legal obligations
Information Sharing and Disclosure
We take your privacy seriously and do not sell, rent, or trade your personal information. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services).
- For Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- To Comply with Legal Obligations: We may disclose your information where required by law or to protect our rights, privacy, safety, or property.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission or storage of information can be entirely secure, and we cannot guarantee that the information you transmit to us will not be accessed, disclosed, altered, or destroyed.
Children's Privacy
Our services are primarily directed to children for educational purposes, but we only collect personal information from children under the age of 13 with verifiable parental consent. When a child under 13 signs up for our services, we collect only the information necessary to provide our educational services and we:
- Require parental consent before collecting personal information
- Allow parents to review their child's personal information
- Allow parents to request deletion of their child's information
- Provide notice to parents about our data practices
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information when you use our services. Cookies are small data files that are placed on your device when you visit a website, which enables us to:
- Remember your preferences and settings
- Understand how you interact with our platform
- Enhance the functionality of our services
- Analyze trends and gather demographic information
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may not function properly.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: You have the right to request information about the personal data we hold about you.
- Correction: You have the right to request that we correct inaccurate or incomplete information about you.
- Deletion: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
- Objection: You have the right to object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at [email protected].
Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
QLIVE CONNECT PRIVATE LIMITED
Email: [email protected]
Phone: +91 8590452741
